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Getting Service

Please follow these steps for service repairs:

1) Check our FAQs for a possible solution:

2) If you purchased your product within the past 30 days, simply return the product to the store for an over-the-counter-exchange.

3) If your dealer is unable to assist you with your repairs, contact an Authorized Service Facility near your (click on a Province or Territory below).

ALBERTA
COMPANY	ADDRESS	CITY	Prov	POSTAL	PHONE
FAITH ELECTRONICS	1422 2 AVE S	LETHBRIDGE	AB	T1J 0E9	403-327-2977
SOUTHLAND CROSSING TV LTD	5-5708-1st Street S.E.	CALGARY	AB	T2H 2W9	403-255-9647
THE BRICK	11411 170 ST	EDMONTON	AB	T5M 3S2	780-451-4511
STEREO CITY SERVICE	4453-99 ST	EDMONTON	AB	T6E 5B6	780-437-3800
ELECTRONIC ANALYST	9006-51 AVE	EDMONTON	AB	T6E 5X4	780-466-7498
G P ELECTRONICS SERVICE	10702 100 ST	GRANDE PRAIRIE	AB	T8V 3X8	780-539-4240

BRITISH COLUMBIA
COMPANY	ADDRESS	CITY	Prov	POSTAL	PHONE
UNIVERSAL TV SERVICE CENTRE	102-19232 ENTERPRISE WAY	SURREY	BC	V3S 6J9	604-576-1200
EAST KOOTENAY ELECTRONICS	824 SOUTH PO BOX 736	GOLDEN	BC	V0A 1H0	250-344-6633
KOOTENAY MICRO-TECH ELE	20-1972 OLD SALMO RD	FRUITVALE	BC	V0G 1L0	250-367-0220
AC ELECTRONICS	306 GOWER POINT RD	GIBSONS	BC	V0N 1V0	604-886-3508
ACORN MUSIC	118 LAKESHORE DR	SALMON ARM	BC	V1E 4N9	250-832-8669
VERNON ELECTRONICS SERV	2705 45TH AVE	VERNON	BC	V1T 3N5	250-545-2266
KELOWNA TELTRONICS	1695 ABURTCH RD	KELOWNA	BC	V1Y 4A9	250-860-9888
KELOWNA DIGITRONICS SER	100-1789 HARVEY AVE	KELOWNA	BC	V1Y 6G4	250-763-8366
MILTRONICS	784 VICTORIA ST	KAMLOOPS	BC	V2C 2B6	250-374-6683
GIDDENS SERVICES LTD	1613 VALLEYVIEW DR	KAMLOOPS	BC	V2C 4B4	250-372-8842
ELECTRON TECHNICAL SERV	3658 MASSEY DR	PRINCE GEORGE	BC	V2N 2S8	250-564-1127
P M RADIO	201-7282 HORNE ST	MISSION	BC	V2V 3Y3	604-820-0048
J S ELECTRONICS	202-12899 76 AVE	SURREY	BC	V3W 1E6	604-599-8720
THE BRICK	3100 PRODUCTION WAY	BURNABY	BC	V5A 4R4	604-420-4799
I T ELECTRONICS	5690 IMPERIAL ST	BURNABY	BC	V5J 1G2	604-430-4228
J L ELECTRONICS SERVICE	4678 MAIN ST	VANCOUVER	BC	V5V 3R7	604-872-0672
STEREO ONE	6590 3 RD	RICHMOND	BC	V6Y 2C2	604-270-3023
TV SHOP, THE	4807 HAMER AVE	TERRACE	BC	V8G 2E5	250-635-4695
B.C. SOUND AND RADIO SERVICE	1805 FORT STREET	VICTORIA	BC	V8R 1J6	250-595-4225
DUNCAN ELECTRONICS	251 JUBILEE ST	DUNCAN	BC	V9L 1J8	250-746-6413
AUDIO VIDEO TECH	8-1787 COMOX AVE	COMOX	BC	V9M 3L9	250-339-3623
K E B B ELECTRONIC CLIN	5362 TAUNTON PL	NANAIMO	BC	V9T 3J2	250-758-3742
QUALITY ELECTRONICS LTD	4414 MARGARET ST	PORT ALBERNI	BC	V9Y 6G6	250-724-3422

MANITOBA
COMPANY	ADDRESS	CITY	Prov	POSTAL	PHONE
SAWATZKY BROS LTD	ALTONA MALL	ALTONA	MB	R0G 0B0	204-324-8288
Z K TELTECH ELECTRONICS	733 MCPHILLIPS ST	WINNIPEG	MB	R2X 2H7	204-589-8789
M M ELECTRONICS	695 LOGAN AVE	WINNIPEG	MB	R3E 1M5	204-788-4450
SHANE'S MUSIC	HWY 10NORTH OTINEKA	THE PAS	MB	R9A 1S4	204-623-5836

NEW BRUNSWICK
COMPANY	ADDRESS	CITY	Prov	POSTAL	PHONE
SERVICETEK	150 TRITES RD	RIVERVIEW	NB	E1B 3L9	506-387-4373
SOUNDS FANTASTIC	48 BONACCORD ST	MONCTON	NB	E1C 5K7	506-857-0000
CHAMPLIAN ELECTRONICS L	90 MILLENNIUM BLVD	MONCTON	NB	E1E 2G7	506-854-6663
GALBRAITH ELECTRONIC SE	1035 MANAWAGONISH ROAD	SAINT JOHN	NB	E2M 3X4	506-635-0317
DAMIEN'S ELECTRONIC SER	132 DOUGLAS AVE	FREDRICTON	NB	E3A 2N9	506-458-8839
OHMEGA ELECTRONICS LTD	923 PROSPECT ST	FREDRICTON	NB	E3B 2T7	506-450-6020
DATA ELECTRONICS	440 PRINCIPALE	ST-JACQUES	NB	E7B 1Y1	506-735-4073

NEWFOUNDLAND & LABRADOR
COMPANY	ADDRESS	CITY	Prov	POSTAL	PHONE
ACE ELECTRONIC LTD	10 FORBES ST	ST JOHN'S	NL	A1C 5J9	709-368-4440
VCR/TV DOCTOR LTD	PO BOX 5158	ST JOHN'S	NL	A1C 5V5	709-754-3374
WEST END ELECTRONICS LT	3 BLACKMARSH RD	ST JOHN'S	NL	A1E 1S2	709-579-2222
A-1 ELECTRONICS	93 WEST ST	CORNERBROOK	NL	A2H 2Y6	709-634-1581

NOVA SCOTIA
COMPANY	ADDRESS	CITY	Prov	POSTAL	PHONE
BESTWAY TV	RR 2 SCOTSBURN	PICTOU CO	NS	B0K 1R0	902-485-6655
NEW.WAVE.ENTERPRISE.LTD	484 GRAND LAKE	SYDNEY	NS	B1P 5S8	902-564-9400
ROBERT-E-BROWN ELECTRON	210 YORK ST	BRIDGEWATER	NS	B4V 1R5	902-543-7691
REPAIR ALL	10 KIRK ST	YARMOUTH	NS	B5A 1S7	902-742-7716

ONTARIO
COMPANY	ADDRESS	CITY	Prov	POSTAL	PHONE
MCCASKIE TV & STEREO	67 HASTINGS ST	BANCROFT	ON	K0L 1C0	613-332-2625
THE BRICK	1960 CYRVILLE RD	GLOUCESTER	ON	K1B 1A5	613-746-8600
K ELECTRONICS INC	8-1420 YOUVILLE DR	ORLEANS	ON	K1C 7B3	613-725-2036
HI TRONICS	1200 E WELLINGTON ST	OTTAWA	ON	K1Y 2Z7	613-725-1157
AUDIO VIDEO ENGINEERING	82 BURLAND ST	OTTAWA	ON	K2B 6K1	613-596-3075
THE STEREO DOCTOR	250 GREENBANK RD	NEPEAN	ON	K2H 8X4	613-820-8414
STEREO PLUS/MARIO AUDIO	1644 LAURIER ST	ROCKLAND	ON	K4K 1K3	613-446-5090
THERIAULT ELECTRONIQUE	400 SPENCE	HAWKESBURY	ON	K6A 2Y3	613-632-3765
TIM'S ELECTRONICS	1124 PAUL ST	CORNWALL	ON	K6H 6H5	613-933-4037
STAR SERVICE PLUS	109 PERTH ST	BROCKVILLE	ON	K6V 5C8	613-498-0822
UNITED TELEVISION COBOU	243 DIVISION ST	COBOURG	ON	K9A 3P9	905-372-6832
L R BROWN AUDIO VISUEL	674 THE PARKWAY	PETERBOROUGH	ON	K9J 6W3	705-743-8622
KAWARTHA TV & STEREO	101 PARK ST S	PETERBOROUGH	ON	K9J 8K7	705-742-3436
BEAVER CREEK ELECTRONIC	17-155 EAST BEAVER C	RICHMOND HILL	ON	L4B 2N1	905-731-1872
THE TV GUY	23 MEADOWVIEW AVE	THORNHILL	ON	L4J 1K5	905-889-7373
APOLLO CONSUMER ELECT S	4-4120 STEELES AVE W	WOODBRIDGE	ON	L4L 4V2	905-856-4823
AN MAR SERVICE INC	3-15 CEDAR POINTE DR	BARRIE	ON	L4N 5R7	705-722-8877
NORTHERN ELECTRONIC SER	10-11 660 BAYVIEW DR	BARRIE	ON	L4N 9P5	705-733-2195
MICRON ELECTRONICS	6-2180 DUNWIN DR	MISSISSAUGA	ON	L5L 5M8	905-828-1662
FUTURE SHOP LTD	9200 AIRPORT RD	BRAMPTON	ON	L6S 6G6	905-494-7000
SOUND SERVICE	5-4055 HARVESTER RD	BURLINGTON	ON	L7L 5Z7	905-631-7551
ELECT PLUS AUDIO/VIDEO	47 BROADWAY	ORANGEVILLE	ON	L9W 4N8	519-940-3996
AAB TECH ELECTRONICS IN	13/14-1050 MCNICOLL	SCARBOROUGH	ON	M1W 2L8	416-490-0200
TORONTO HOME VIDEO/AUDIO	545 MOUNT PLEASANT R	TORONTO	ON	M4S 2M5	416-487-1607
BAY BLOOR RADIO LIMITED	55 BLOOR ST W MANULIFE	TORONTO	ON	M4W 1A5	416-967-1122
ALL IN ONE ELECTRONICS	50 WINDGOLD AVE	TORONTO	ON	M6B 1P7	416-789-0668
MASTERS WORKSHOP CORP	7-306 REXDALE BLVD	REXDALE	ON	M9W 1R6	416-741-1312
THE BRICK	160 CARRIER DR	REXDALE	ON	M9W 5R6	416-674-3141
MODERN APPLIANCE CENTRE	871 10 ST	HANOVER	ON	N4N 1S1	519-364-1011
ADVANCE AUDIO & VIDEO S	14-60 MEG DR	LONDON	ON	N6E 3T6	519-686-4334
D J CONSUMER ELECTRONIC	280 WHARNCLIFFE RD S	LONDON	ON	N6J 2L5	519-432-7460
UNITED RADIO & TV SERVI	403 WHARNCLIFFE RD S	LONDON	ON	N6J 2M3	519-434-2832
THE BRICK	820 WHARNCLIFFE RD S	LONDON	ON	N6J 2N4	519-649-6671
RIVETT'S LIMITED (TA)	34 COURTHOUSE SQ	GODERICH	ON	N7A 1M4	519-524-9432
ST CLAIR STEREO LTD	10-1030 CONFEDERATIO	SARNIA	ON	N7S 6H1	519-344-3321
KEELAN'S SERVICENTRE LT	190 MAXWELL ST	SARNIA	ON	N7T 5C3	519-337-7555
MARSH TV	150 N CHRISTINA ST	SARNIA	ON	N7T 7W5	519-336-9237
P L G SOLID STATE ELECT	3314 WALKER RD	WINDSOR	ON	N8W 3S1	519-972-7666
CRESCENT TELEVISION SER	3033 MARENTETTE AVE	WINDSOR	ON	N8X 4G1	519-969-1622
CARLEA ELECTRONICS	56 HWY 11B N PO BOX	NEW LISKEARD	ON	P0J 1P0	705-647-5666
R J ELECTRONICS	101 FERRIS DR	NORTH BAY	ON	P1B 8Z4	705-474-0830
MUSKOKA ELECTRONICS SER	3-3 ARMSTRONG ST	BRACEBRIDGE	ON	P1L 1C1	705-645-6006
MILLAR ELECTRONICS	1639 LASALLE BLVD	SUDBURY	ON	P3A 1Z8	705-560-4866
STRINGER'S ELECTRONICS	1899 LASALLE BLVD	SUDBURY	ON	P3A 2A3	705-566-5177
BIANCO'S SERVICE DEPT	1400 KINGSWAY	SUDBURY	ON	P3A 4R7	705-560-2276
SPACEK'S LIMITED	8 CIR	KAPUSKASING	ON	P5N 1T3	705-335-3460
BRYMORE AV SERVICE	492 QUEEN ST E	SAULT STE MARIE	ON	P6A 1Z8	705-256-7888
SOO VIDEO TV SALES & SE	84 ALBERT ST E	SAULT STE MARIE	ON	P6A 2H9	705-254-5751
SOUND STEREO SERVICE	189 S ALGOMA ST	THUNDERBAY	ON	P7B 3C1	807-344-6763

PRINCE EDWARD ISLAND
COMPANY	ADDRESS	CITY	Prov	POSTAL	PHONE
L P TV & STEREO INC	DAYS CORNER HWY 2	WELLINGTON	PE	C0B 2E0	902-854-2290
GALLANT ELECTRONICS	PO BOX 2961	CHARLOTTETOWN	PE	C1A 8L5a	902-892-3100

QUEBEC
COMPANY	ADDRESS	CITY	Prov	POSTAL	PHONE
ZOOM TV INC	124 RTE DE VIEUX PON	BONAVENTURE	QC	G0C 1E0	418-534-3510
CENTRE ELECTRONIQUE PAB	135 COMMERCIAL O CP	CHANDLER	QC	G0C 1K0	418-689-4284
TARDIF RADIO TV INC	1525 8e RUE	LINIERE	QC	G0M 1J0	418-685-3035
MUSIQUE BOLDUC	230 COTES DES FERMES	ST JOSEPH BEAUCE	QC	G0S 2V0	418-397-5057
ELECTRONIQUE BEAUPORT I	142A SEIGNEURIALE	BEAUPORT	QC	G1E 4Y6	418-660-3670
CENTRE TECHNOSERVICE EN	5320 1 AVE	CHARLESBOURG	QC	G1H 2V4	418-626-8774
D N R ELECTRONIQQE ENR	57 MARIE DE L'INCARN	QUEBEC	QC	G1N 3E9	418-681-5055
ASTRO-SERVICE ELECTRONI	2665 BOUL PERE LELIE	QUEBEC	QC	G1P 2X9	418-687-2787
LES SERVICES ELECT PC E	11 BOUL RENE LEVESQU	QUEBEC	QC	G1R 2A3	418-524-9039
AUDIO BEAUDOIN TV INC	945 RTE DE L'EGLISE	STE FOY	QC	G1V 3V2	418-653-8951
L'OPTION TECHNIQUE INC	2600 BOUL LAURIER	STE FOY	QC	G1V 4T3	418-651-9725
AUDIO BEAUDOIN TV INC	188-670 RUE BOUVIER	QUEBEC	QC	G2J 1A7	418-623-8960
TECH SERV INC	470 PLACE DU COMMERC	SEPT ILES	QC	G4R 2Z5	418-962-2391
FORTIN TV SERVICE ENR	273 ST PIERRE	MATANE	QC	G4W 2B7	418-562-3571
ALAIN MURRAY ELECTRONIQ	11 CIMON	LA MALBAIE	QC	G5A 1E5	418-665-3590
GAGNE ELECTRONIQUE	1893 BOUL LEFLECHE	BAIE COMEAU	QC	G5C 1E2	418-527-6205
C F ELECTROTECH LTEE	815 DE PARFONDEVAL	BAIE COMEAU	QC	G5C 2W8	418-589-7575
M S P ELECTRONIQUE INC	273 ST GERMAIN	RIMOUSKI	QC	G5L 1B8	418-722-8373
MEUBLES NAPERT LTEE	1091 BOUL VACHON N	STE MARIE	QC	G6E 1M8	418-387-7343
GERARD MICHAUD ELECTRON	88 NOTRE DAME E	VICTORIAVILLE	QC	G6P 3Z6	819-758-1877
ATELIER ELECTRONIQUE S	525 BOIS FRANCS S	VICTORIAVILLE	QC	G6P 5X7	819-357-2208
ELECTRADAM INC	50 RTE KENNEDY	LEVIS	QC	G6V 6W8	418-837-2424
SELECTROTEC ENR	4717 BOUL RIVE SUD	LEVIS	QC	G6W 1H5	418-835-3966
GAGNON FRERES INC	1415 CHAMPS ELYSEES	CHICOUTIMI	QC	G7H 6J2	418-543-1501
V G S ELECTRONIQUE INC	25 RUE NERON SUITE 3	CHICOUTIMI	QC	G7H 8B7	418-696-3292
PRO SATE VISION ENR	321 AV DU PONT N	ALMA	QC	G8B 5C8	418-668-3830
SOS TV ENRG	1386 BOUL SACRE COEU	ST FELICIEN	QC	G8K 1B1	418-679-5651
CENTRE DE SERVICE SP	1130 BOUL ST FELECIE	ST FELICIEN	QC	G8K 2X8	418-630-4444
LASER ELECTRONIQUE	425 3e RUE	CHIBOUGAMAU	QC	G8P 1N6	418-748-7142
ATM - CENTRE DE SERVICE	2555 ROYALE	TROIS-RIVIERES	QC	G9A 4L7	819-375-3085
ELECTRONIQUE NOROY INC	5715 BOUL ROYAL	TROIS RIVIERES	QC	G9A 4N9	819-374-6323
D C SERVICE AUDIO	648 4e RUE	SHAWINIGAN	QC	G9N 1G8	819-536-5442
LES ENTREPRISES LPF INC	1205 RUE LAMBERT	SHAWINIGAM	QC	G9N 4G3	819-531-5089
JM PRO ELECTRO SERVICE	3902 BOUL DES HETRE	SHAWINIGAN	QC	G9N 4T8	819-539-3737
TOUPIN ELECTRONIQUE INC	5095 BOUL HENRI BOUR	MONTREAL NORD	QC	H1G 2S4	514-321-5159
EQUITECH	9245 BOUL VIAU	ST LEONARD	QC	H1R 2V7	514-593-1301
AUDIOTECHNIK G G S	1565 IBERVILLE	MONTREAL	QC	H2K 3B8	514-597-0707
SON-OR INC	9343 LA JEUNESSE	MONTREAL	QC	H2M 1S5	514-389-1378
SERVICE N D G ELECTRONI	5450 RUE SHERBROOKE ST W	MONTREAL	QC	H4A 1V9	514-486-2777
LAFRANCE ELECTRONIQUE	6434 TRANS CANADIENN	ST LAURENT	QC	H4T 1X4	514-731-2736
B K AUDIO SERVICE	1780 BOUL LE CORBUSI	LAVAL	QC	H7S 2K1	450-687-0909
ELECTRONIQUE TURMEL	44 RTE 236	ST LOUIS DE GONZAGUE	QC	J0S 1T0	450-371-9465
TELE SON X PLUS	2223 KING O	SHERBROOKE	QC	J1J 2G2	819-822-3344
VIDEO SON ENR	1020 BOUL QUEEN N	SHERBROOKE	QC	J1J 3T8	819-564-0505
ELECT MARC LABOSSIERE I	700 BOUL LEVESQUE SU	DRUMMONDVILLE	QC	J2C 7A7	819-478-4114
LA CLINIQUE DU SON INC	78 ASSOMPTION	GRANBY	QC	J2G 3S1	450-375-2323
ACTION ELECTRONIQUE	303 SIMONDS S	GRANBY	QC	J2J 1L3	450-777-0833
CENTRE DE SERVICE PLUS	2145 RUE STE ANNE	ST HYACINTHE	QC	J2S 5H5	450-771-1492
ELECT MICHEL CHATIGNY I	2145 RUE STE ANNE	ST HYACINTHE	QC	J2S 5H5	450-774-0433
ALAIN BONNEAU TV ENR	411 BOUL D'IBERVILLE	IBERVILLE	QC	J2X 5G3	450-347-0563
LES ATELIERS ELEC BROSS	3256 GRANDE ALLEE	ST HUBERT	QC	J4T 2S5	450-678-3430
SERVICES VISION PLUS IN	336 NOTRE DAME SUITE	REPENTIGNY	QC	J6A 2S2	450-585-8585
STUDIO DE MUSIQUE UNI-S	2 PLACE BOURGET S	JOLIETTE	QC	J6E 5E7	450-759-3204
SERVICE S B ELECTRONIQU	810 MONTEE MASSON	LACHENAIE	QC	J6W 2C6	450-492-5555
CENTRE DE SERVICE L P S	16 BOUL DESJARDINS E	STE THERESE	QC	J7E 1C1	450-437-5495
LES ENTR ELEC SERGE DES	431 RUE ST EUSTACHE	ST EUSTACHE	QC	J7R 2M8	450-472-3189
ELECTRONIQUE J P	599 MATTE	GATINEAU	QC	J8L 2Y8	819-663-4004
ELECTRO SERVICE RAYMOND	131 B 1e AVE E	AMOS	QC	J9T 1H4	819-732-3040
AMISON INC	63 RTE 111 E	LA SARRE	QC	J9Z 1R9	819-333-5419

SASKATCHEWAN
COMPANY	ADDRESS	CITY	Prov	POSTAL	PHONE
IMAGE ELECTRONICS INC	643 PARK ST	REGINA	SK	S4N 5N1	306-522-6655
AUDIO WAREHOUSE	1330 CORNWALL ST	REGINA	SK	S4R 2H5	306-525-8128
AIR WAVES RADIO&TV 1983	821 MAIN ST	MOOSE JAW	SK	S6H 0W8	306-692-1832
AUDIO WAREHOUSE	1601 QUEBEC AVE	SASKATOON	SK	S7K 1V6	306-664-8885
HITEK ELECTRONICS INC	2310 AVE C N	SASKATOON	SK	S7L 5X5	306-373-5577

TERRITORIES - YUKON TERRITORY, NORTHWEST TERRITORIES, NUNAVUT
COMPANY	ADDRESS	CITY	Prov	POSTAL	PHONE
HOME ELECTRONICS LTD	4910 50 AVE 10 Y K	YELLOWKNIFE	NT	X1A 3S5	867-873-5441
XY TECH	112 GOLD RD	WHITEHORSE	YK	Y1A 2W3	867-668-6338